Investing Simple Logo
Menu
Get 1 Free Stock Worth Up To $200 From Robinhood!
Sign up with Robinhood, deposit any amount and get 1 Free Stock. It takes less than 3 minutes to sign up and claim your Free Stock Bonus.
Earn 5.00% APY with M1 High-Yield Savings Account
M1 Plus members can earn 5.00% APY on their deposits with no minimum balance required.
Webull free stock promotion
Get Up To 5 Free Stocks From Webull
Open a new Webull brokerage account today and deposit any amount of money to receive 5 free stocks. Webull offers commission free stock, ETF, option and crypto trading.
Written by Cari Scribner on March 15, 2023
Category: 
FTC Disclosure

How To Contact Robinhood Customer Service

Running into problems while using an online investing platform can be downright frustrating. Whether it’s a software issue or trouble understanding something, you will want to be able to get help immediately.

In order to find answers to your questions, Robinhood offers members a few different options such as an email, help center, and 24/7 phone support! Let's dive in and take a look at how to contact Robinhood customer service.

Best Free Stock Promotions

BrokeragePromotionLink
Robinhood Logo1 Free Fractional Share Worth $5 To $200, 18 Companies To Choose FromDownload
Webull LogoWin Up To 12 Free Stocks Worth Up To $3,000 EachDownload
M1 Finance Robo Advisor$10 Bonus (When You Deposit $100+)Download
Moomoo LogoWin Up To 5 Free Stocks Worth $3 To $2,000 EachDownload
Acorns LogoFree $10 Bonus When You Invest $5+Download

Robinhood Customer Service

Customer support is certainly an area where most online brokerages are lacking. Robinhood has recently made a few changes to help customers get the answers they are looking for.

They currently offer 2 methods of customer support:

  • Help Center
  • Customer Service - Email/Phone

When in the app, you can navigate to Robinhood Support with the below steps:

  1. Tap the person icon in the bottom navigation menu
  2. Tap the 3 bar icon in the top left
  3. Scroll down and select "Robinhood Support"

Help Center

Once in the Robinhood Support center, you will see a few options. First, the Help Center.

Robinhood offers members a Help Center with hundreds of questions and answers. This is typically the first area to check as they have FAQs for most issues/questions customers run into.

Within the Help Center, members can trouble shoot login problems, learn about various account types, find documents and tax information, and much more.

Customer Service - Email/Phone

Below the Help Center, you will see an option titled "Contact us 24/7." When you select this option, the app will prompt you to various topics. While you certainly can get to a phone call, chat, or email support, the company strives to get you an answer before needing to get to that point. However, if you just want to speak with a representative, follow the steps discussed below.

As stated, you will see various topics with linked articles. To request a phone call or start a chat, scroll down and tap on "More Topics." Again, you will see various topics come up with linked articles. Tap on "Something else."

You'll be prompted to provide details about your request. You must type at least 20 characters to move to the next page. From there, you will once again see a few topics to narrow down your questions. Tap on one of the topics or select "Something else."

From there, you will be able to select "Chat" or "Phone." With a chat, you will be connected within 3 minutes. With the phone option, you will get a call back within 4 hours.

In some instances, when you provide details about your request, Robinhood will initiate an email conversation in which you will receive an immediate email stating that your request has been received. Robinhood customer support will then email you regarding the issue shortly.

About Robinhood

Robinhood is a commission-free trading platform that was one of the first in its field. It was founded nearly 10 years ago. Robinhood lets people trade stocks, ETFs, options and cryptocurrency completely free. There are no strings attached or hidden fees of any kind.

The platform has started offering fractional shares, which are parts of a whole stock whose price tag might be out of your reach. Fractional shares let you invest with as little as $1.

Robinhood is an incredibly user-friendly app. Experts designed it to be one of the simplest investing apps out there. There’s a learning page that covers everything from the basics of how to invest to more intermediate subjects about diversification. This is a good starting point.

To learn more about Robinhood, be sure to read our complete review of the platform.

Article written by Cari Scribner

Read more

Power Your Investing

Choosing the right product and service is essential for your investing. Here are some of the tools and services to help your portfolio grow.
Robinhood
Robinhood provides an easy-to-use free trading platform for beginner investors. Robinhood has $0 account minimums. Get a free stock when you open an account below.
Try Robinhood
M1 Finance
M1 Finance offers a free investing platform where users can build portfolios of stocks and ETFs. Users can also choose from a variety of pre-built portfolios offered for free.
Try M1 Finance
Fundrise
Passively invest in private real estate deals with as little as $10. Fundrise allows you to own residential and commercial real estate across the U.S. starting at a 1% annual fee.
Try Fundrise
Copyright © 2018 – 2023 Investing Simple LLC. All Rights Reserved.
Investing Simple is a financial publisher that does not offer any personal financial advice or advocate the purchase or sale of any security or investment for any specific individual. Members should be aware that investment markets have inherent risks, and past performance does not assure future results. Investing Simple has advertising relationships with some of the offers listed on this website. The information on Investing Simple could be different from what you find when visiting a third-party website. All products are presented without warranty. For more information, please read our full disclaimer.
Website managed by Stallion Cognitive™
magnifiermenuchevron-downcross-circlechevron-down-circle

Get 1 Free Stock Worth Up To $200 From Robinhood!

Don't Miss This Opportunity!

Investing Simple readers can claim a free stock from Robinhood worth up to $200 when they open a brokerage account and deposit any amount.

For US Residents only. Investing Simple is affiliated with Robinhood, and we may earn a commission when you sign up for Robinhood.

18749
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram