What Are Robinhood Support Hours And How To Contact Them

Robinhood is an online brokerage platform that offers commission-free trading services and a user-friendly interface for investors.

With over 18 million users, it remains one of the most popular platforms for novice investors looking to invest in the stock market.

As with any online platform, having access to customer support services is essential in case you have questions or issues with your account.

Robinhood Support Hours Overview

Robinhood provides customer support through both chat and phone channels, but their availability differs:

• Chat support is available 24/7 for all users and covers a wide range of topics including trading, deposits, crypto, debit cards, and more.
• Phone support is available Monday through Friday, from 7 AM to 9 PM Eastern Time (excluding holidays). Administrative support for brokerage accounts is generally limited to these weekdays.

To speak with a live agent by phone, you must request a callback via the Robinhood app or website; direct incoming calls to Robinhood's support lines are not accepted.

Once you've requested a callback, Robinhood will send you a notification when it's your turn in the queue and provide you with the exact phone number that will appear on your caller ID for verification purposes.

How To Contact Robinhood Support (App)

To contact Robinhood customer support through the app, follow these updated steps:

1. Open the app and tap the account icon (person icon) in the bottom right.
2. Tap the menu (three bars) or settings (gear icon).
3. Select "Robinhood Support".
4. Tap "Contact us 24/7".
5. Choose the topic that best fits your question.
6. Select your preferred contact method: chat (available 24/7) or phone (callback available Mon-Fri 7 AM–9 PM ET).
7. Enter any additional details about your question for better assistance.
8. Tap "Continue" for chat, or "Continue → Request a call" for phone support.

How To Contact Robinhood Support (Web)

If you prefer to contact Robinhood customer support via the web, use these updated steps:

1. Go to the account tab.
2. Click on "Help".
3. Select "Contact Us 24/7".
4. Choose the topic that fits your inquiry.
5. Select either chat (24/7) or phone callback (Mon-Fri 7 AM–9 PM ET).
6. Provide any additional details.
7. Click "Continue" for chat or "Continue → Request a call" for phone support.

After requesting a phone callback, Robinhood will notify you when you're next in the queue and provide the phone number they will call from, so you can verify the caller's identity and avoid phishing scams.

Robinhood Support Phone Numbers

• The general Robinhood informational phone number is 650-761-7789. This number is mainly for callback requests via app or web.
• For issues specifically related to Robinhood Crypto, Spending accounts, or Cash Card, call 888-275-8523. Please note agents on this line cannot assist with other Robinhood products.
• California residents with Spending account or Cash Card concerns can also call 1-800-469-7205.
• For users in the UK, phone support caller ID numbers are +44 808 196 6880 or 0808 196 6880. Access to support is similar via the app and web.

Support History

If you've had multiple support interactions, you can view your past support chats easily:

• In the app, go to the account icon → Robinhood Support → Your support chats.
• On the web, navigate to the account tab → Help → Your support chats.

This feature helps you track previous communications and follow up as needed.

Additional Resources and Tips

Besides phone and chat, Robinhood offers a comprehensive Help Center with FAQs and troubleshooting guides. You can also stay informed or reach out via Robinhood's social media channels.

Always be cautious of potential phishing calls. Verify that incoming calls from Robinhood match the phone number provided during your callback request to protect your account.

Overall, Robinhood's customer support remains reliable and accessible in 2025, with 24/7 chat support and phone callbacks available during extended weekday hours to assist with a wide variety of issues.

Don't forget to grab your free stock worth up to $200 from Robinhood today!