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Written by Cho Evelína on February 9, 2023
Category: 
FTC Disclosure

What Are Robinhood Support Hours And How To Contact Them In 2023

Robinhood is an online brokerage platform that offers commission-free trading services and a user-friendly interface for investors.

With over 13 million users, it has become one of the most popular platforms for novice investors who are looking to invest in the stock market.

As with any online platform, it's important to have access to customer support services in case you have questions or issues with your account.

Luckily, Robinhood offers a variety of ways for users to reach out for support, including phone and chat services that are available 24 hours a day, 7 days a week.

How To Contact Support (App)

To contact Robinhood customer support through the app, users should follow these steps:

  1. Select the account icon (person icon)
  2. Select the menu (three bars) or settings (gear icon)
  3. Select "Robinhood Support"
  4. Select "Contact us 24/7"
  5. Choose the topic that best fits your question
  6. Choose whether you want to connect with a team member by chat or phone
  7. Enter any additional details about your question
  8. Select "Continue" for chat or "Continue -> Request a call" for phone

How To Contact Support (Web)

If you prefer to contact Robinhood customer support through the web, follow these steps:

  1. Select the account tab
  2. Select "Help"
  3. Select "Contact Us 24/7"
  4. Choose the topic that best fits your question
  5. Choose whether you want to connect with a team member by chat or phone
  6. Enter any additional details about your question
  7. Select "Continue" for chat or "Continue -> Request a call" for phone

Once you have requested a phone call, Robinhood will send you a notification when it's your turn in the queue.

They will also provide you with the phone number that they will be calling from so you know it's them.

Support History

If you've had multiple support interactions with Robinhood, you can view your support chat history in the app or on the web.

In the app, go to the account icon and select "Robinhood Support -> Your support chats." On the web, go to the account tab and select "Help -> Your support chats."

Robinhood Crypto & Robinhood Money

In case you have concerns or complaints related to Robinhood Crypto or Robinhood Money specifically, you can contact a separate phone number, 888-275-8523.

The agents on this line will not be able to help with issues related to other Robinhood products.

Overall, Robinhood's customer support services are reliable and accessible.

With their 24/7 availability and multiple communication channels, users can easily get the help they need with their accounts or trading activities.

This article was generated using automation technology, and thoroughly edited and fact-checked by an editor on our editorial staff.

Article written by Cho Evelína

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